Question 1

What is included in each website package?

Accepted Answer

Titanium includes up to 5 pages, responsive build, contact form, SEO basics and one revision round. Platinum expands to up to 10 pages with CMS, integrations and two revision rounds. Diamond is bespoke and shaped around your full scope.

Question 2

What is the difference between Titanium, Platinum and Diamond?

Accepted Answer

Titanium is ideal for a polished first launch. Platinum is for growing businesses that need CMS and integrations. Diamond is fully tailored for advanced functionality, custom architecture and deeper technical delivery.

Question 3

Can you redesign an existing website?

Accepted Answer

Yes. We can refresh design only, rebuild pages and structure, or carry out a full migration to a better-performing setup depending on what your current site needs.

Question 4

Do you only build websites?

Accepted Answer

No. We also build SaaS platforms and custom web applications, Power BI dashboards, databases, and Excel automation - the technical side of running a business, all in one place.

Question 5

How long does a website take?

Accepted Answer

Titanium projects are usually around 2 weeks. Platinum projects are commonly 3 to 4 weeks. Diamond timelines vary by technical scope, integrations and content readiness.

Question 6

What do you need from me to get started?

Accepted Answer

A quick brief, your goals, any brand assets you already have, and rough content direction. We guide the process from there so it stays clear and manageable.

Question 7

How does your process work?

Accepted Answer

Most projects follow discovery, page and feature planning, design direction, build, review, and launch. You get clear checkpoints and direct communication throughout.

Question 8

Are hosting and domain included?

Accepted Answer

They are typically separate costs paid to your provider. We can handle setup and guide you on practical options for your business and budget.

Question 9

Do I own the website once it is live?

Accepted Answer

Yes. You own your website assets, domain and hosting access. We build for clear handover and long-term control.

Question 10

Can I edit content myself?

Accepted Answer

Yes. If your project includes CMS functionality, you can edit pages, posts and key content areas yourself. We can also provide light guidance after launch.

Question 11

Do you offer support after launch?

Accepted Answer

Yes. Ongoing support is available for updates, maintenance, feature improvements and technical help. We can keep it lightweight or ongoing depending on your needs.

Question 12

Can you build a SaaS product or custom platform?

Accepted Answer

Yes. We design and build custom web applications - client portals, booking and job-management systems, and full SaaS products from MVP to launch, including payments, accounts and admin dashboards.

Question 13

Can you build dashboards or reports for my business?

Accepted Answer

Yes. Data analysis and business intelligence work starts from £149 - Power BI dashboards, KPI reporting and automated weekly or monthly reports built around your numbers.

Question 14

Do you design and develop databases?

Accepted Answer

Yes. We handle database architecture, data modelling and SQL development, plus reviews and performance tuning of existing databases - quoted around your scope.

Question 15

Do you offer Excel templates and automation?

Accepted Answer

Yes. Ready-made Excel templates from £29 and bespoke automated spreadsheets from £49 per sheet, with discounts for multi-sheet builds.

Question 16

How does pricing work for custom projects?

Accepted Answer

Where scope varies, pricing is quote based. We provide a clear proposal with deliverables, timeline and cost so there are no surprises.

Question 17

Can I start small and expand later?

Accepted Answer

Absolutely. Many clients begin with a focused package or spreadsheet system and expand in phases once early results are in.

Everything you need before we start.

Websites & packages

Tell us what you're building and we'll recommend the best route.